This can be on one or more lines.Ī blank line before the start of the next subtitle. There should be one space between the starting time and the ->, and one space between the -> and the ending time. The beginning and ending time for each subtitle, formatted as hours:minutes:seconds,milliseconds, and separated by ->. The number for each subtitle (begins with 1). The correct formatting for an SRT file is comprised of four parts: This will keep your subtitles easy to read, and prevent text from being cut off or wrapping to the line below. The maximum line length we recommend for captions is 32–40 characters. Right now Wistia only allows you to order captions in English, but if you have an SRT file in another language upload away! Wistia allows for multilingual captions, and you’re only limited by your imagination (and maybe fiction - those Klingon captions won’t work ?). Spanish, English, French, Croatian - the more the merrier! You can upload as many SRT files as you’d like to your media. Inside the Captions customization area, you can choose to Edit, Download, or Delete your SRT file. To customize your video with captions, select the Customize panel and open the Captions customization area. To learn more about SEO check out our help page. The captions will now be injected into the metadata of your media when using the Standard Embed. Once your captions are live, the button will appear to all viewers who watch your media. We’ll send you an email from to let you know when the captions are ready! To learn more details about how transcription works, accuracy rating, etc, you can read up on the process by our partners at 3Play Media. If you’d prefer to review the captions before they go live, make sure to uncheck the Automatically Enable Captions box before you press Place Order. Want captions turned on for your media as soon as the transcription is ready? You can choose this option when ordering. Be sure to format the SRT file correctly, using our guide below. If you already have an SRT file ready to upload, select the Upload SRT option. This will turn on captions for your media.
Since a downloaded Soapbox is a regular MP4 file, you’ll be able to order captions once that’s uploaded to Wistia.įirst, navigate to the media page for the video you’d like captions for (the page where you can play the media in your Wistia account).įrom the Customize panel, select the Captions settings area.
If you want captions on a Soapbox, you can upload a custom SRT file.Īdditionally, if you’re on a paid Soapbox plan, you can download your video (this combines the two separate feeds into one) and then upload it to Wistia.
This is a technical limitation due to Soapbox videos being two separate video feeds compiled in the Wistia player. It’s not currently possible to order a set of captions for Soapbox videos exported to Wistia.